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IT requests funding for CAD hardware, tenant security and AI pilots as endpoint prices climb
Summary
Information Technology briefed commissioners on a $17.7 million departmental budget request that includes licensing for a new building permit system, a $1.2M CAD hardware replacement, and cybersecurity upgrades; IT also flagged rising endpoint and network equipment prices tied to demand for AI and data‑center capacity.
IT staff told commissioners the department's proposed FY27 budget increases are driven by several multiyear projects and rising hardware costs. The department's proposed budget was presented as $17.7 million, with a notable capital need of $1.2 million to replace aging computer hardware that supports the county's CAD dispatch system.
IT staff highlighted several cybersecurity and identity‑management steps, including enterprise password management, malware analysis sandboxing for suspicious email attachments, dark‑web monitoring for exposed credentials, and a plan to transition multifactor authentication to a Microsoft‑native authenticator to simplify operations. IT flagged an industrywide supply constraint: endpoint hardware and networking components are in shorter supply and quotes are only valid for short windows, which affects procurement planning.
IT also described pilots for process automation and AI in call centers to address routine customer inquiries and scale during high call volumes; staff said any AI deployment would include an easy opt‑out to reach a human agent and would be governed by updated county AI policy and data‑loss prevention controls.
Next steps: IT will pursue procurement for the CAD‑support hardware on an expedited schedule, continue tenant security configuration in Microsoft, advance the AI pilot with privacy and DLP protections in place, and report back on procurement timing and cost impact.
