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Lake County 911 Authority approves Everbridge notification policy, advances SOP and policy committee
Summary
The board approved an Everbridge notification policy and a fire‑dispatching policy, directed staff to continue SOP development and to form a policy committee to vet changes before full‑board approvals.
The Lake County 911 Authority approved an Everbridge notification policy and a fire‑dispatching policy, and agreed to a policy committee to review future policy versus SOP distinctions.
Sarah, the county staff member supervising dispatch systems, told the board she has built Everbridge templates and proposed a testing schedule so dispatchers can practice sending approved notifications. She said the county will use templates for internal leadership notifications and that dispatch would send an internal situational awareness page within five minutes of confirmation for major incidents (bomb threats, confirmed active shooters, major fires, suspicious deaths). "Within 5 minutes of it being confirmed then it might escalate up to that flash sitrep," Sarah said, explaining the intended notification sequence.
The board discussed the difference between policy (broad authority and decision points) and SOPs (step‑by‑step procedures). Members agreed to create a smaller policy committee to review policies prior to full‑board action; Chief Daily and the Chair volunteered to serve. Sarah also reported that Lake County is one of three counties without emergency medical dispatch (EMD) capability; she said the state 911 office is encouraging statewide EMD adoption and may have funding pathways.
Votes and actions: The Everbridge policy and the fire dispatching policy were moved, seconded and approved by voice vote during the meeting. The board also approved January minutes and set the next meeting for March 6 at 10:00 a.m.
Implementation items: Staff will finalize Everbridge templates, schedule test pages with dispatch, and continue creating SOP annexes and a possible dispatch employee handbook for operating procedures. The board asked staff to circulate remaining policy packages for the policy committee to review ahead of the next meeting.
Closing: The meeting concluded with board consensus on advancing testing, SOP completion and vendor follow‑up work; no procurement or contract awards were finalized at the meeting.
