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Greendale board approves chemical and service contracts, opens annual bids and orders trial for sewer odor treatment
Summary
At its Feb. 11 meeting the Greendale Board of Public Works approved chlorine and fluoride suppliers (chlorine to Brent Tag, fluoride to Chemicals Inc.), a $14,700 contract with 120 Water for meter mapping/testing, a one-year trial of the 'Answer First' live-answer service, and heard a detailed discussion of a recurring sewer odor and a planned 30-day chemical trial.
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The Greendale Board of Public Works on Feb. 11 approved multiple operating contracts and opened annual bids while also discussing a persistent sewer-odor problem and short-term mitigation.
Procurement and contracts: Staff read chemical bids and recommended awarding chlorine supply to Brent Tag (chlorine cylinders at $177 each) and fluoride supply to Chemicals Inc. (fluoride totes at $70.50). The board approved the two awards on a voice vote.
The board also approved a $14,700 contract with 120 Water to assist with lead/copper mapping and sampling logistics designed to meet the Jan. 2027 inspection deadline. Staff said the mapping will identify about 300 spots for the state to review and that the program includes testing at a 20% annual rate thereafter until the system is mapped.
Customer service operations: To replace an antiquated voicemail tree for after-hours utility calls, staff proposed a live-answer service called Answer First (a $30 monthly retainer plus per-minute charges). The board approved a one-year trial for Answer First so a live person will take reports, log addresses and send texts/emails to on-call staff.
Sewer odor response: Staff described repeated complaints about sewer odors near Carol and Schne, explained contact-site inspections and pump tests with inconsistent smell findings, and proposed a 30-day trial using a drip-dosed chemical delivered and installed by Sidco Water (quoted at roughly $1,663.85) as a temporary mitigation while further investigation continues. Staff said they will monitor effects daily.
Next steps: staff will finalize awarded contracts and begin implementation, proceed with the 120 Water mapping program, start the Answer First trial, and install the temporary chemical dosing system at the affected manhole on a 30-day trial.

