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City manager says residents are raising concerns about fiber installation; residents told to contact company then Public Works
Summary
At the June 8 Salem City Council meeting, the city manager reported resident complaints about an ongoing fiber installation and said the installer is required to work in the public right-of-way and to notify impacted residents; residents were advised to contact the fiber company first and Public Works if needed.
The city manager told the council that the city has received numerous complaints from residents about an ongoing fiber installation and reiterated that the installer is required to work in the public right-of-way and to provide advance notice to affected households.
Why it matters: Without clear notice, residents can experience unexpected property access disruptions and uncertainty about work hours and site safety. The city manager’s remarks signal the municipality is tracking complaints but did not announce new enforcement actions at the meeting.
What the council heard: Meeting coverage notes the city manager advised residents that, as a first step, they should contact the fiber company directly with questions or concerns. If the installer does not respond or the issue is unresolved, residents were told to contact the city’s Public Works department for further assistance.
What was not provided: The meeting summary did not include the name of the fiber company, specific locations of installation work, a timeline for completion, or any formal motion directing staff to take enforcement steps. No vote or ordinance related to the project was recorded in the meeting summary.
Next steps and resources: The council did not schedule follow-up action in the meeting summary. Residents seeking the full discussion and any posted attachments were directed to the full meeting video on CC Media’s YouTube page and the City of Salem website.
