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Perquimans County delays property-tax software launch to October 2026
Summary
County Manager Brandon Shoaf told commissioners that KeyStone was acquired by ValuSoft and the county's launch will be moved to October 2026 to allow training over the summer; the vendor pushed back an earlier April release citing quality concerns.
Perquimans County will delay launching its new property tax application until October 2026, County Manager Brandon Shoaf told the Board of Commissioners on Jan. 5.
Shoaf said KeyStone, the software vendor the county planned to use, was acquired by ValuSoft in 2025. The parent company reviewed the product and identified quality concerns that moved a broader release timeline to April 2026. Because the county needs staff training before the busy tax season, Tax Administrator Bill Jennings requested the county push its local launch to October 2026 with training during the summer.
Shoaf framed the later launch as a practical step to ensure staff are trained before tax season rather than adopting an imperfect system under time pressure. The minutes do not record estimated costs, license terms, or new training dates beyond the summer training window; the Tax Administrator was absent from the meeting. The board approved routine consent and personnel actions and then continued with other business.
