Teen Challenge Adventure Ranch reports 90% client satisfaction for boys' residential program to House committee

Justin Smith, CEO of Teen Challenge Adventure Ranch, and colleagues told the House Committee on Aging, Children and Youth on Oct. 24 that the organization’s residential treatment facility for boys ages 14 to 17 reports strong client satisfaction and positive outcomes.

The presenters—Justin Smith (CEO), Marissa Snyder (Marketing and Development), and Richard Swearingen (Director of Clinical Operations)—said the program has an “outstanding 90 percent client satisfaction score” and described its work supporting adolescents as they recover from trauma and abuse. They referenced Exhibits B1–B3 in their presentation to the committee in Room A at the MAC in Little Rock.

The committee heard program-level outcomes and operational descriptions but did not take formal action. The transcript records the 90 percent figure but does not specify the sample size, the timeframe over which that score was measured, or the evaluation methodology; those details were not provided in the presentation. No vote or directive related to the program was recorded during this meeting.

Representative Sonia Eubanks Barker called the meeting to order; the Teen Challenge presentation was one of two substantive presentations on the day’s agenda. The meeting adjourned at 2:30 p.m.

The presenters supplied exhibits for the committee record (B1–B3); the transcript does not include detailed program budget figures, referral pathways, or evaluation reports beyond the satisfaction metric.