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Robbins moves water-customer services to police department; residents told how to report breaks

Village of Robbins Mayor and Board of Trustees · June 1, 2026
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Summary

Village staff announced that water-department customer payments and permits will be handled at the police department first floor (9 a.m.–3 p.m., Mon–Fri); water-main breaks should be reported by text to 708-270-8180. Free smoke-detector installations were also offered by the Robbins Fire Department.

Village of Robbins staff told residents at the March 26 meeting that water-department customer service and payment processing will be handled at the police department first floor during regular business hours (9 a.m.–3 p.m., Monday–Friday). Other village departments will operate from the Community Center at 13800 Trumbull Ave. Residents may still pay water bills online through Epay or by mail.

For water-main breaks the village directed residents to text their name and address to 708-270-8180 rather than calling; sign-up for text alerts requires a cell-phone number. The Robbins Fire Department offered to assist residents with free smoke-detector installation; residents were advised to contact the building department or fire department for help.

The announcement also warned drivers to exercise caution beginning March 29 for Illinois Tollway work on I‑294, including daily lane closures on 135th Street for worker safety.

Residents needing detailed directions or assistance were directed to contact village administrative staff or the Clerk's office.