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Board reviews cloud software follow-up; alternate provider proposes lower first-year rate

Board of Assessors · May 20, 2025
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Summary

After deciding to remain with TRIO, board members discussed an alternate provider's follow-up proposal that offered a reduced first-year rate and a $9,000 annual contract that could replace QuickBooks and include BMV services; the clerk noted TRIO's anticipated $11,000 annual cost once a web migration is required.

Board members discussed town cloud software options at the May 20 meeting after the town informed an alternative vendor that it would remain with TRIO.

The clerk told the Board that the alternate provider requested follow-up discussions and had significantly reduced its first-year rate. That provider proposed a $9,000 annual contract that the clerk said could include a financial module (potentially eliminating QuickBooks) and BMV services at no additional charge. The clerk explained that because certain TRIO modules would still need to be maintained during any transition, the net financial impact during migration would be roughly neutral even with the lower first-year rate from the alternate vendor. By contrast, the clerk said TRIO's anticipated annual cost after required migration would be about $11,000.

Board members did not vote on a vendor selection at the meeting; the discussion centered on cost comparisons, required interim maintenance of TRIO modules, and the timeline for a full suite from the alternate provider by the end of the calendar year.