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Council upholds staff recommendation, awards janitorial services contract after protest
Summary
After a protest from incumbent CCS Facility Services, Monrovia City Council approved a consultant services agreement with Merchants Building Maintenance for janitorial services (CC17) not to exceed $1,273,417.10 through June 30, 2029, with the usual option to extend; staff said the RFP was not ambiguous and recommended award to the apparent low bidder.
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Monrovia City Council on June 16 approved a consultant services agreement with Merchants Building Maintenance LLC for janitorial services at city facilities in an amount not to exceed $1,273,417.10 for the period ending June 30, 2029, with an option to extend for two additional years.
Staff reported that after 4 p.m. the day of the meeting the city received a letter from incumbent contractor CCS Facility Services protesting the award. Alex Tiki told council that CCS said it had been confused by the RFP about service levels and timing at certain facilities; staff responded that the RFP included a mandatory bid walk and a formal question period and that the apparent low and second-low bidders had not reported confusion. Staff recommended the award to the apparent low bidder, Merchants Building Maintenance.
Council moved and seconded the item and voted to approve the contract. The clerk recorded a roll-call vote with all members present voting yes. The award was enacted as part of the consent calendar after CC17 was pulled for separate consideration.
Why it matters: The contract covers janitorial services at multiple city facilities and carries a multi-year commitment worth more than $1.2 million. The protest raised procurement-process questions that staff said were untimely and did not invalidate the bid evaluation.
What comes next: The contract will be executed consistent with the terms presented; staff said further procedural questions from the protesting contractor could be pursued through the procurement protest process if the vendor chooses to do so.

