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IHSS program update: Humboldt staff report increased inquiries, applications and provider counts in March
Summary
Staff reported 1,863 IHSS inquiries in March (71% payroll-related), 121 new applications, 3,086 authorized cases, 3,199 enrolled care providers, and 262 providers on the registry (11 new). Payroll and enrollment staff said they were inundated with initial applicant enrollments and tax questions.
Humboldt County IHSS staff reported key operational figures for March during the April 27 advisory board meeting. Clerical staff handled 1,863 IHSS‑related inquiries in March, of which 71% were payroll‑related. IHSS Intake received 121 applications during the month.
Staff reported 3,086 authorized IHSS cases and 3,199 enrolled care providers in March. The public authority’s registry listed 262 care providers, with 11 newly added providers and 159 providers indicating they were accepting new recipients.
Staff said payroll and enrollment functions were particularly busy as they processed initial enrollments of applicant providers and helped walk‑ins and callers with questions, including issues related to 2025 taxes. The board heard this operational update in the context of ongoing state budget review, with staff noting IHSS remains a major driver of California General Fund spending.
No formal decisions or funding changes were made at the meeting; the board’s action focused on sending an advocacy letter regarding state budget proposals.
