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West Allis Nutrition Committee approves Dayforce HR/payroll contract after debate over costs and staff time
Summary
The Nutrition Committee approved a five-year agreement with Dayforce for HR and payroll software; staff said annual fees will be $111,000 with $90,000 one-time implementation costs (covered by CIP), and estimated a 9–12 month rollout requiring concentrated staff time during implementation.
The City of West Allis Nutrition Committee voted to approve a new five-year agreement with Dayforce for human capital management (HCM) services, intending to replace multiple older HR and payroll systems.
A staff presenter described synchronization problems with the current mix of systems (Timekeeper, Naviline ERP and DocuWare), poor reporting, and manual month-end reconciliations that affect roughly 300 city employees. Staff said Dayforce would provide a single modern interface covering hiring, timekeeping, payroll and performance management. The presenter stated the annual fee for Dayforce would be $111,000 — an increase of $72,000 compared with the city’s current major HR/timekeeping tools — and that one-time implementation fees of $90,000 would be paid from previously budgeted CIP funds.
Staff estimated the technical implementation and testing period at roughly 9–12 months and warned of a potentially heavy implementation workload; the presenter said staff might need to invest roughly 20 hours per week of concentrated time for a short period during rollout. Committee members expressed concerns about the staff burden and the potential need to hire temporary help or reassign personnel to complete the implementation without disrupting routine operations.
After discussion of costs, timeline and staffing impacts, members voted in favor of the Dayforce agreement by voice vote. Staff said the contract year would blend into 2026 and that they expected potential efficiency gains long-term despite the near-term cost increase.
