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Technology officer outlines device damage rates, tracking tools and costs; board flags charger outlier
Summary
Mark Shohan, technology services officer, presented new device-inventory reporting via '1 to 1', outlined device and tracking costs, described Absolute Software use for geolocation, and the board flagged a charger-damage outlier at Hilton Head High.
Mark Shohan, the district’s technology services officer, told the Technology Committee on Aug. 11 that the district has moved device inventory from Destiny to an inventory application called '1 to 1' and plans a monthly report on student and staff equipment damages.
Shohan said the district completes roughly 50–60% of device rollout before school and typically needs eight to 10 school days to finish the remainder. He described the base cost for devices at about $500 and said a combined one-time breakage protection and tracking-software expense adds roughly $260 per device. The district also uses HP’s school warranty (one breakage per device per year) and works with Absolute Software to geolocate and attempt recovery of devices that are reported lost or stolen.
Board members pressed for more precise usage numbers from Absolute Software and for finance reports showing recovered fees for damaged or lost equipment. Mister Smith asked how often the district actually uses Absolute; Shohan said the district uses the service “a couple of times a month” and that Absolute can show the last reported location if a device connects to the internet.
The chair raised constituent reports that up to about 30% of chargers returned at Hilton Head High were damaged. Shohan said the system logged 149 power-adapter incidents at Hilton Head High last year and estimated the school’s enrollment at roughly 1,280 students; he recommended the committee examine percentages by school and by damage subcategory to identify outliers and root causes.
Shohan also provided a combined estimate for full screen replacement parts and labor of about $289 (district purchases combine components). Board members said families face substantial costs for repairs, and several urged that finance provide reports showing whether the district is recovering replacement costs or absorbing them.
The committee directed staff to provide fuller data (percentage breakdowns by school and category), Absolute Software usage numbers, and a clearer cost breakdown to inform discussion at the next meeting.
The committee scheduled a follow-up for Sept. 15 and adjourned by unanimous consent.
