Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

Get email alerts on the Utilities Enforcement topic

No spam. Unsubscribe anytime.

Town clerk: customer tampered with water setter to reactivate service; $600 penalty assessed

Hinckley Town Council · June 4, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Town Clerk Tresa Taylor told the council that a customer whose water had been turned off in October 2025 tampered with the water setter to restore service; meter data identified the activation date and the account was charged a $600 tampering penalty.

Hinckley — At its June 4 meeting the Hinckley Town Clerk reported a case of unauthorized water-service reactivation. Town Clerk Tresa Taylor said a customer whose water service had been shut off in October 2025 tampered with the water setter to turn the service back on. Town staff pulled data from the meter to determine the activation date and assessed the account a $600 penalty for tampering with a water service or removing a lock.

Clerk Taylor presented the enforcement action to the council as part of staff reporting; the council did not record further enforcement action during the meeting. The incident was logged for the town’s records and reflected in billing and collections procedures.