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Richmond approves five‑year EMS contract with Richmond‑Lenox EMS
Summary
Council authorized a five‑year emergency medical services contract with Richmond‑Lenox EMS covering July 1, 2026–June 30, 2031 and praised locally provided EMS performance; EMS Captain Jeff White reported the city averages just over 100 911 calls per month and an average response time under six minutes.
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The Richmond City Council approved a five‑year emergency medical services contract with Richmond‑Lenox EMS, covering July 1, 2026, through June 30, 2031, and authorized the city manager to sign the agreement.
EMS Captain Jeff White addressed the council in support of the contract, saying Richmond’s EMS staffing now totals about 80 personnel across emergency medical service and transit divisions. "In the city of Richmond, we average just over 100 911 calls per month," White said, adding that the average response time is "under 6 minutes," which he described as an uncommon performance standard for the industry.
Council members praised the service and its personnel during discussion and then approved the contract by motion. The current contract had been set to expire on June 30, 2026; the approved contract continues service under terms described as matching prior agreements.
The city manager noted that contract terms mirror previous five‑year agreements with Richmond‑Lenox EMS and that EMS Captain White was available to answer questions. The motion to approve passed by voice vote.

