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City seeks replacement for CodeRed after breach; staff also proposes CivicPlus and NextRequest for meetings and open records

City of Richmond Hill Mayor and Council · January 20, 2026
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Summary

City Clerk Dawnne Greene reported a security breach in the CodeRed system and said Richmond Hill is soliciting quotes for an EMA‑approved messaging system since the county will proceed independently. Greene also raised implementation of CivicPlus for agendas and NextRequest to automate open-record requests.

City Clerk Dawnne Greene reported a security breach affecting the CodeRed emergency notification system and said the county has elected to proceed independently; as a result Richmond Hill is soliciting quotes for a separate EMA‑approved messaging system.

Greene also presented proposals to implement CivicPlus as an agenda and meeting management platform to improve efficiency and NextRequest to automate the city’s high volume of open‑records requests. Greene did not provide vendor contracts or cost estimates at the workshop and said staff will solicit quotes for an EMA‑approved messaging system and return with recommendations on digital-program procurement.