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Waukesha IT board amends acceptable‑use policy to require city mobile devices in MDM
Summary
The board approved additions to the city’s acceptable‑use policy requiring city mobile devices be enrolled in Microsoft Intune, standardizing on iOS devices and clarifying director approval for limited personal use; the change passed unanimously.
The Waukesha City IT Board voted to add mobile device management language to the city’s acceptable‑use policy to formalize how city‑issued phones and tablets are controlled and used.
Chris explained the changes: city‑owned iPhones and iPads and other mobile devices must be enrolled in the Microsoft Intune MDM system; users must not remove or bypass MDM profiles; and user accounts on city mobile devices must use a city email. He described two categories of devices: fully managed devices (for fleet use such as squad cars and fire vehicles) that do not use an Apple ID and receive apps pushed by IT, and corporately owned personally enabled (COPE) devices that allow an Apple ID and limited personal use with director approval.
Chris said MDM enrollment is automatic for devices purchased through the city’s vendors (Verizon, FirstNet, CDW) via Apple Business Manager. He noted the city can wipe or unlock devices from Intune if needed and that phones are encrypted (BitLocker equivalent for Windows; Apple management for iOS) to reduce data‑loss risk. Board members asked about scale — Chris estimated "hundreds" of city devices across police, fire, DPW and other departments — and recommended record‑retention language and separate states for lost/stolen assets in the asset inventory.
Chair moved to approve the acceptable‑use additions; the board adopted the changes unanimously on roll call.
