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Henry County CPMT survey flags transportation, communication and provider‑notification concerns
Summary
A semi‑annual survey reviewed at the Feb. 26 CPMT meeting (53 responses) noted generally positive feedback but flagged transportation (BIDS), delays in document delivery, limited participation by some agencies in FAPT, and requests for a provider list and clearer goal‑setting.
The CPMT reviewed results of its semi‑annual survey during the Feb. 26 meeting; the meeting record notes 53 responses and states that overall feedback was positive. Survey responses identified recurring concerns about transportation (BIDS), delayed receipt of requested documentation, and complaints about insufficient notice for FAPT meetings that can leave vendors unable to provide coverage.
The record also shows respondents asking for broader participation from all team members during FAPT meetings and for clearer, more specific goal setting rather than continuing services without change. Multiple agencies requested a list of providers and the services they offer to increase provider choice at meetings.
The survey items were entered into the joint new business portion of the meeting and recorded as areas for further discussion; the minutes do not record a formal motion tied to specific follow‑up deadlines or assigned staff in the public record. These concerns were presented as feedback rather than decisions; the CPMT’s next meeting is listed for March 26, 2026, where follow‑up can be taken up if scheduled.
