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Parks department to adopt CivicRec system for online reservations
Summary
The board approved a CivicRec scope to enable real‑time online reservations, payments and inventory tracking; staff said Tyler cannot currently support resident real‑time reservation requests.
The Board of Park Commissioners approved a scope of work to implement CivicRec, a widely used recreation management platform, to allow residents and nonresidents to search for facilities, make reservation requests and pay online.
Staff said the current Tyler system cannot accommodate real‑time resident reservation requests and that CivicRec will provide online search filters, inventory tracking and payment processing while preserving staff review of requests. Staff noted that residents who prefer in-person service can still use the office.
Commissioners voted to approve the CivicRec scope; staff said the new system will also support administrative improvements such as inventory tracking and better internal workflows. The transcript records the board’s approval by voice vote and no additional procurement details were provided during the meeting.
