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Resident tells council her household has had no running water for seven months; council pledges follow-up

Riverbank City Council · June 24, 2026
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Summary

During public comment a Riverbank resident said her household has lacked running water for about seven months and asked the city to clarify responsibility among city, county and Modesto; council acknowledged the complaint and said staff would follow up with appropriate departments.

At the public comment portion of the meeting, Melissa Sandoval told council that she and her elderly father have lived on Roselle Avenue their whole lives and that their household has had no running water for approximately seven months as of July. Sandoval said the issue related to the North County Corridor project and asked which jurisdiction is responsible for drainage and flood work (city, county or Modesto). She pressed council for accountability and asked where project funds had gone if drainage infrastructure remained nonfunctional.

Mayor Rachel Hernandez and staff acknowledged the complaint on the record and indicated the matter would be referred to the appropriate departments for investigation and follow-up. Council members later discussed the need to send a city engineer to evaluate responsibility and to provide clarity to residents about what the city can and cannot control with respect to county- or state-owned infrastructure.