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Resident disputes July utility bills; staff to run additional hourly meter reads

Lynd City Council · August 20, 2024
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

At the Aug. 20 council meeting, resident Selene Antunez disputed July utility bills for 130 and 120 Willow St. A staff member ran an hourly read showing a usage spike for 130 Willow St and said another hourly read will be performed.

During public comment at the Lynd City Council meeting on Aug. 20, resident Selene Antunez disputed July utility bills for her home at 130 Willow St and for her mother’s home at 120 Willow St.

According to the transcript, a staff member identified as Dillon performed an hourly read for 130 Willow St that showed a usage spike. The transcript records that Dillon "did an hourly read for 130 Willow St to show when Selene’s usage spiked" and that he will run another hourly read to investigate the cause of the spike. The council did not record a final resolution in the meeting minutes; the issue remains open pending additional meter data and any follow-up from city staff.

The clerk's report at the meeting included a municipal water-loss figure for July 2024: a 5% loss, with the city billing residents for 548,093 gallons while LPRW billed the city for 579,000 gallons. That context was provided during the clerk's report and may be relevant to meter-accuracy or billing disputes.

City staff are expected to return results of the additional hourly read and any recommended next steps to the resident; the transcript does not record a date for that follow-up.