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Brownsville council to seek information from Acentek after resident complaint about slow internet
Summary
A resident told the council slow internet from Acentek is harming remote work; the council agreed by consensus to gather information and consider inviting an Acentek representative and elected officials to discuss installing fiber-optic service.
During clerk reports at the Jan. 8 meeting, City Treasurer Jenna Knight relayed a resident—complaint about slow internet service from Acentek that the resident said is impeding her ability to work from home.
Knight told the council the resident requested more pressure on Acentek to install fiber-optic service in the city and township. Council members agreed by consensus to gather additional information and to consider inviting an Acentek representative along with influential elected officials to discuss providing fiber-optic service in Brownsville City and Brownsville Township.
The council did not set a firm date or make a motion at the meeting; the action taken was a consensus to pursue more information and possible outreach to Acentek and officials.
What happens next: Staff will gather information and the council may place a broadband-related item on a future agenda for formal action or discussion with Acentek and other stakeholders.
