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Commission reviews security‑ambassador, MET, sheriff and fire reports as residents press for more emergency preparedness and enforcement
Summary
Allied Security reported 6,410 hospitality contacts and nearly 1,000 referrals to the homelessness concern line in May; the county MET team confirmed two‑person coverage (Tue–Fri, 6 a.m.–4 p.m.) and sheriff and fire representatives presented monthly public‑safety statistics. Residents urged stronger outreach for older and disabled residents, more visible ambassador engagement and enforcement on illegal vending and sidewalk safety.
The Public Safety Commission received a series of operational reports on June 22 that outlined current public‑safety staffing, responses and community concerns.
Allied Security, manager of the city’s Security Ambassador program, reported that ambassadors made 6,410 hospitality‑assistant contacts, completed 3,484 business contacts and logged 976 unhoused‑related contacts for May. The contractor said ambassadors generated 976 referrals to the homelessness concern line, responded to 520 calls for service, corrected 279 scooter‑related violations, and recorded an average response time of about seven minutes. Allied Security told commissioners the program remains fully staffed and in training compliance.
Deputy Ishmaile Garcia presented on the Los Angeles County MET (Mental Evaluation Team) assigned to West Hollywood. MET consists of one deputy and one mental‑health clinician dedicated to the city; Garcia said the local team typically responds within 5–8 minutes while the countywide MET can take one to 1.5 hours depending on distance. The MET team’s scheduled hours are Tuesday through Friday, 6 a.m. to 4 p.m.; outside those hours, countywide MET covers calls with longer ETAs. Garcia also described SB 43 (effective Jan. 1, 2026), which broadened criteria for involuntary holds to include severe substance‑use disorders when an adult’s ability to meet basic personal needs is compromised.
The sheriff’s station reported 1,882 calls for service in May, 63 felony arrests and 131 misdemeanor arrests, with 179 part‑one crimes citywide for the month. The report noted 29 pickpocket thefts, several vehicle‑pedestrian collisions (some still under investigation), continued entertainment policing in the Rainbow District, bicycle patrols and community engagement for upcoming events such as Ciclavia on July 19.
Battalion Chief Kevin Price delivered the Los Angeles County Fire Department’s May activity summary, noting roughly 600 total calls for service (transcript phrasing included overlapping numbers), 12 fire calls and 493 EMS calls that month, with more than 300 transports to area hospitals. Price thanked city partners for interagency coordination at Pride and reported no significant incidents during the event.
Commissioners and members of the public pressed for improved emergency‑preparedness outreach tailored to older adults and people with disabilities, better ambassador engagement (eye contact and approachable presence), targeted enforcement and clearer channels for businesses to report recurring quality‑of‑life concerns such as vendors creating hazards. Staff said they are coordinating additional outreach and will explore more detailed reporting connections between allied security metrics and human‑services follow‑ups.
No formal action was taken. Staff will return to the commission with follow‑up metrics and proposed items on the look‑ahead schedule, including the draft emergency response plan and homelessness dashboard updates.
