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Badger council outlines shutoff-notice procedure as Cold Weather Rule ends
Summary
Council reviewed delinquent utility accounts and agreed that when the Cold Weather Rule lifts in April, residents 30 days behind will receive door-hanger notices with a date/time and balance due; the council also confirmed that service restored after a shutoff will wait until personal checks clear.
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The Badger City Council reviewed delinquent utility aged billing at its March 19 meeting and outlined enforcement procedures to take effect when the state Cold Weather Rule ends in April.
Council members agreed that any resident 30 days behind on utility payments will receive a door-hanger notice listing a date, time and the balance due and stating that payment is payable to the City Office. The council emphasized that residents receive monthly utility bills so overdue balances should not be a surprise.
The council also clarified payment-restoration procedure: if a resident's water service has been turned off and they pay by personal check, the city will wait until the check clears the bank before restoring service. This was described as the city’s standard safeguard against returned payments.
Council members did not adopt new ordinance language at the meeting; the actions were recorded as operating practice and direction for staff to follow when the Cold Weather Rule is no longer in effect in April.
Next steps: enforcement of the described notice and service-restoration procedures is expected to begin after the Cold Weather Rule lifts; residents with questions were not quoted in the minutes and no additional relief measures were recorded at this meeting.
