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Big Bear City CSD Board adopts water shutoff policy to align with California SB 3
Summary
The Big Bear City Community Services District Board unanimously approved a Discontinuation of Water Service for Nonpayment Policy on April 7, 2025, to align district procedures with California Senate Bill 3 and the Water Shutoff Protection Act of 2018. The change emphasizes additional alternative payment options before service termination.
The Big Bear City Community Services District Board of Directors on April 7 unanimously adopted a new Discontinuation of Water Service for Nonpayment Policy intended to bring district procedures into compliance with California Senate Bill 3 and the Water Shutoff Protection Act of 2018.
Administrative Department Manager Kaylyn Johnson told the board that SB 3, which became law on October 13, 2023, added guidelines requiring additional alternative payment options to avoid discontinuation of water service; she said the district policy was updated to align with those requirements. The Board approved the policy as presented.
The policy change was moved by Director Bob Rowe and seconded by Director Al Ziegler; the motion carried by a unanimous vote of the full five-member board (AYES: B. Rowe, J. Rowe, Russo, Walsh, Ziegler; NOES: none; ABSTAIN/ABSENT: none). The minutes record the board "approved the Discontinuation of Water Service for Nonpayment Policy as presented." The meeting minutes do not specify an effective date for the revised policy.
The discussion summary in the meeting minutes indicates the revision's primary purpose is procedural alignment with SB 3’s additional protections and alternative-payment requirements; the minutes do not record public comment on the item. General Manager Glenn Jacklin provided routine committee summaries during the meeting but was not quoted on this policy change.
The board handled routine business in the same meeting, approving consent calendar items (minutes from March 12 and March 17) and receiving committee status reports. President John Russo opened the meeting at 5:00 p.m., and the session was adjourned by consensus at 5:06 p.m.
The agenda and minutes do not list the policy text in full or indicate implementation dates, administrative procedures, or specific alternative-payment options to be offered; those details are recorded as "not specified" in the meeting minutes. Members of the public who signed in were listed but offered no non-agenda testimony on the policy.
Next steps and implementation tracking were not detailed in the minutes; the board did not note follow-up assignments, reporting deadlines, or an effective date for the policy in the published minutes for this meeting.
