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Charlotte chief of staff Sarah Hazel highlights city services and staff roles
Summary
Sarah Hazel, chief of staff in the City Manager’s Office for the City of Charlotte, described her role supporting the council and praised city employees who maintain everyday services such as water, sanitation and transit.
Sarah Hazel, chief of staff in the City Manager’s Office for the City of Charlotte, outlined her responsibilities and praised city employees for maintaining essential daily services.
"When the water turns on and it's clean, when the toilet flushes, when you drive into work or take the train" Hazel said, describing those everyday operations as examples of "exceptional service" provided by city staff.
Hazel said her portfolio includes strategic initiatives, intergovernmental relationships and the city's legislative agenda, and that she works closely with the office of constituent services to support the city council. She described accompanying the city manager to town halls and visiting frontline employees who handle sanitation and transit operations, saying their work combined strong effort with a deep commitment to the community.
She closed her remarks with a personal note about family time outside the region: "Every single year my family goes up to Lake Champlain in Vermont and we go swimming...it's just a really beautiful place to totally unwind and relax."
