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Hiram staff recommend interim tax‑billing vendor with $7,500 setup fee
Summary
Staff advised the council to use the Georgia Tax Collection System as an interim tax‑billing vendor because the previously approved BS&A module won’t be available until next April; the first‑year setup fee was stated as $7,500 and $3,500 annually thereafter.
Hiram City staff recommended contracting with the Georgia Tax Collection System to manage tax billing after staff concluded the previously approved BS&A module will not be available until April of next year.
Michael, presenting the item, told the council the BS&A module cannot be used in time for the current billing cycle and staff evaluated other proposals. “The first year is $7,500 for them to get it set up and for us to use and then $3,500 each year after that plus mailing and postage,” Michael said.
Michael said staff completed a demo of the Georgia Tax Collection System and found it workable for the city’s needs. He said that if the city chooses the system and later decides to keep the originally purchased BS&A product, the vendor indicated a refund of the original purchase appears likely.
There was no formal motion recorded in the transcript to immediately execute a contract for the tax‑billing vendor during the work session; the discussion was presented as staff recommendation and next steps include finalizing vendor selection and confirming contract terms and postage/mailing costs.
The council asked follow‑up questions about vendor experience and implementation timing; staff noted they had reviewed other municipalities that use the proposed vendor.
