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Utility staff report tariff billing credit, ERP migration, outages and water-tower work

Eldridge Electric and Water Utility Board · October 8, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Staff told the Eldridge board that an RTO/tariff reporting correction will generate an October billing credit, ERP migration training is underway with a go-live target of Oct. 27, crews repaired a water main and progressed on water-tower sanding and painting.

At the Oct. 7 meeting Sadie, a utility staff member, told the Eldridge Electric and Water Utility Board the utility expects a billing credit on the October invoice after a tariff reporting discrepancy with the RTO is corrected; staff said the vendor has been engaged since 2017 and provided enrollment and claims data for Service Line Warranties of America.

Sadie described three options for proceeding on the tariff question: trust the vendor Compass’s representations, have legal counsel review and, if desired, have staff contact the RTO directly or engage third-party verification. Staff said the October invoice will show a credit; the exact dollar amount in the transcript is garbled and is reported here as 'not specified.'

Sadie also reported that ERP Pro 10 migration training began the previous Monday, that staff training runs through Thursday, Tyler will finalize a data pull on Oct. 22 and the utility aims to go live Oct. 27. The meter-reading software (referred to as Tmetra in the packet) was used for the first time Oct. 1 and staff described it as more user-friendly.

Electric staff reported a service outage on Sept. 24 at 1824 S. 11th Ave caused by tree branches and a damaged service; crews spliced and restored service by about 5:30 p.m. Colin reported a scheduled outage to set a new pole and transfer a church service to a new transformer and that materials are being staged for an anticipated subdivision build this fall.

On the water side, staff said they repaired a water main break at 306 W. Oak St.; the road was reopened the same day after crews completed repairs. Keegan reported passed instrument calibrations, inspections scheduled for the clear well, lead-service-line potholing progress (three service verifications completed that day), and that water-tower sanding and welding work was complete with painting expected to finish within about two weeks. Keegan also said one HVAC compressor is under warranty and the vendor is pursuing warranty coverage.

Staff comments and next steps were procedural and informational; no formal board action was required on the department updates presented.