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Committee reviews student device repair data and survey plan; asks staff for wider outreach
Summary
The technology committee examined October repair tickets for district laptops, discussed cracked‑screen prevalence and lost/stolen device policies, and asked staff to distribute repair‑survey links and a QR code to SICs, chambers and military and community partners.
The Beaufort County School District Technology Committee reviewed October repair statistics for student devices and discussed plans to broaden distribution of a repair survey to gather more community feedback.
Staff reported 31 cracked screens at high schools for the month referenced and noted the district has roughly 6,575 high‑school students; staff characterized the cracked‑screen incidence as a small share of devices. Committee members discussed whether the district’s "2‑in‑1" laptop form factor (a hinged device that converts to a tablet) contributes to screen damage; staff said prior device models had different failure modes but that cracked screens remain a manageable proportion of inventory.
On lost and stolen devices, staff said that when a device is stolen off campus a parent is required to provide a police report; devices stolen on school property are often located using tracking tools and cameras. Staff also confirmed students can sign in to many district resources from home via ClassLink, although some locally installed programs may not be accessible remotely.
Staff described the current repair survey as a sample drawn from staff tickets (students are not surveyed). Committee members asked for a public distribution plan; the committee requested that staff send the survey link and a QR flyer to board members so they can forward it to School Improvement Councils, chambers of commerce, military contacts, and other community partners. Mr. Shohan told the committee staff would forward the links and expected to keep the survey open for roughly three weeks, taking into account the Thanksgiving holiday window.
The committee asked staff to report back with survey response counts after the survey closes and did not take any substantive policy actions at this meeting.
