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Nowthen staff to prepare resident survey; council weighs payroll outsourcing and searchable records
Summary
Council directed staff to draft a resident survey (state program optional) and asked for proposals on searchable archived records and a cost‑benefit analysis of payroll outsourcing (e.g., ADP). Council flagged transparency improvements such as OCR for historic minutes.
During goal setting, the council authorized staff to develop a resident survey to gather input on roads, safety and service priorities; staff proposed using a state program that reimburses 14¢ per capita (optional) or a city‑hosted online survey.
Miss Johnson outlined a draft survey covering perceived safety, road conditions and service priorities. Council members discussed distribution (website, social media, newsletter QR code) and questioned likely response rates; staff will compile suggested questions and present a packet at the April meeting.
Council briefly considered outsourcing payroll to an external service such as ADP. Members asked for a cost‑benefit analysis to determine whether outsourcing would save staff time and be cost effective given current biweekly payroll takes roughly 2.5 hours per pay period.
The council also asked staff to complete OCR scanning and make archived records searchable online to improve transparency and help residents and staff research property histories and prior approvals.
Next steps: staff will collect suggested survey questions from council by Friday, prepare a draft survey and bring a payroll outsourcing cost‑benefit memo to council along with a plan and timeline for searchable archive access.
