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Seniors and tenants urge City to investigate management complaints at Deer Creek Senior Apartments
Summary
Two residents of Deer Creek Senior Apartments told the council about repeated verbal harassment by management, intermittent pool closures, water shutoffs and persistent pest problems; they asked the city to facilitate contact with ownership and to investigate safety and maintenance concerns.
Two tenants of subsidized senior housing asked the City Council on June 23 to intervene after reporting chronic maintenance and management problems at Deer Creek Senior Apartments.
Karen Hautcher said she has lived at the property and that residents report repeated intimidating behavior from the property manager and unresolved maintenance issues, including frequent pool closures and unreliable running water. "Residents have expressed similar concerns regarding communication and treatment by management and we have reported to corporate and nothing is getting done," she said, asking the city to review the complaints and facilitate better communication with ownership.
Linda Chipola, who said she is disabled and holds a housing voucher, described an ongoing silverfish infestation and alleged managers had minimized or delayed pest remediation. She said she had sought disability accommodations and that earlier reports to legal aid and code enforcement had not led to solutions. "They are silencing me," she said, and asked the council to help.
Councilmembers did not take formal action at the meeting but staff recorded the concerns and said appropriate follow up could be provided.
What happens next: staff said the city may follow up with affected residents and discuss potential engagement with property ownership and code enforcement to ensure reported problems are documented and addressed.
