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Mendota Heights council reviews draft performance-measures report and asks staff to develop measurable KPIs
Summary
Assistant City Administrator Kelly Torkelson presented a draft 2025 Strategic Priorities Performance Measures Report; councilors asked staff to propose measurable indicators including counts of businesses and housing units (affordable housing), year-to-year trends, comparable-city benchmarks, and to separate City and Parks & Recreation social-media metrics.
Assistant City Administrator Kelly Torkelson presented a draft Strategic Priorities Performance Measures Report for 2025 and asked the City Council for feedback on metrics and whether to develop key performance indicators. Torkelson said future reports will include year-to-year data and that some fire-data items are included in the current draft.
Mayor Stephanie B. Levine suggested tracking the number of businesses and housing units and maintaining year-over-year comparisons. Councilor Mazzitello recommended adding affordable-housing counts and measuring outcomes that are truly measurable; he suggested staff identify measurable items for council review and potential goal-setting. Councilor Maczko asked for comparable-city benchmarks and suggested measuring energy use in kilowatt-hours rather than simply counting LED lights.
Councilor Lorberbaum warned that developing KPIs will be staff-intensive and that the council should provide feedback on which data to include. Torkelson recommended developing performance measures for each strategy and tracking the data over multiple years. Councilors also suggested separating City Facebook posts from Parks & Recreation posts in the metrics and considering voter-registration and tax-level benchmarks for comparison with other cities.
The work session contained no formal policy decisions; staff will further refine performance measures and return with proposals that include measurable indicators and multi-year tracking.
