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Residents tell council recurring alarm noise from Amazon facility persists; mayor says he'll follow up
Summary
A resident reported three years of recurring vehicle alarms at a local Amazon facility and multiple non-emergency calls to police that produced only temporary fixes; the mayor said he will contact Amazon and council asked police to ensure night‑shift awareness.
During the meeting's second public session, resident Kelly Kroll of Manoa Avenue described ongoing vehicle alarm noise from a nearby Amazon facility that she says has disturbed sleep and work for three years despite multiple calls to police and city outreach.
Kroll said she had recorded audio from her front door that lasts "2 minutes and 48 seconds" and cited repeated overnight incidents. She also said prior contact with the city produced temporary fixes from Amazon's security but the problem resurfaced. "I have given up on calling in... because Amazon doesn't care," she told council.
Mayor Van Kirk responded that he was not aware the problem had persisted and said he would contact his Amazon contact the following day; he asked police to ensure night‑shift officers know how to respond. Council members said they would follow up with the police department and the mayor's office and noted the city has a noise ordinance.
Why it matters: ongoing noise complaints can affect residents' sleep, health and quality of life. The resident asked for continued enforcement and clearer company responses; council committed to follow up but no new enforcement action or remedy was recorded during the meeting.
