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Lowndes County 911 director reports rare perfect compliance on GBI criminal-information audit
Summary
Lowndes County 911 Director Tonya Davis told commissioners the dispatch center achieved a perfect compliance result on a triennial audit by the GBI Criminal Information Center unit, a rare accomplishment tied to strict state, federal and FBI rules for criminal-information access.
Tonya Davis, Lowndes County's 911 director, told commissioners that a triennial audit by the Georgia Bureau of Investigation's Criminal Information Center unit found the county's 911 center in perfect compliance with applicable state laws, federal regulations and FBI security policy.
"We received a perfect compliance report," Davis said, calling the result "a pretty big accomplishment" for a 24/7 operation with high staff turnover and a large volume of database accesses. She said the audit covers agency agreements, dissemination and discipline policies, training certifications and use of proper agency identifiers when requesting criminal-history information.
Ms. Dukes praised the dispatchers and staff for their professionalism and said the result reflects both internal work and coordination with external partners including IT and other agencies. Davis noted the margin for error on some audit elements is small: a one-hour lapse in training or a single incorrect agency identifier could cause noncompliance.
Davis said the center has only achieved this level of compliance once before during the center's history. Commissioners offered congratulations and the manager's report that followed included other operational notes, including a July 2 time-capsule exhumation and an update that Georgia Power plans a power study tied to a Coleman Road property in September.
The board did not take separate action on the audit beyond receiving the report; managers said the county is monitoring state-level NextGen 911 developments and holds SPOS funding that could be used for technology upgrades if state mandates arise.
