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Axiomatic presents Municipal Modernization plan to WestCOG; survey of municipal technology planned
Summary
Axiomatic co-founder Patrick Santoso told WestCOG the Municipal Modernization Project will move to a technology survey of participating municipalities to identify which processes work and which need improvement. The survey is the next step in the project and will be sent to each municipality.
Patrick Santoso, co-founder of Axiomatic, presented the status of the Municipal Modernization Project to the Western Connecticut Council of Governments (WestCOG). "The next step in the process is a technology survey that will be sent out to each municipality looking to identify processes that work well in your municipality and what processes need improvement," Santoso said.
The presentation, given during the meetings public session, framed the survey as a diagnostic step to collect information from municipal staff about existing digital tools and administrative processes. That information will guide recommendations for where technology could streamline operations across participating towns in the Western Connecticut Planning Region.
Sam Sojka of Eversource and Kristyn Groton of CT Rides addressed the meeting earlier in the public participation period on topics unrelated to the project; their remarks preceded Santosos presentation.
WestCOG staff did not provide a detailed timeline in the transcript excerpt for when the survey will be distributed or how responses will be analyzed. Santoso described the survey as the "next step" but did not specify a deadline or the number of municipalities expected to participate. The meeting record notes follow-up action items but does not list firm dates.
Next steps: staff will circulate the technology survey to municipalities, and Axiomatic and WestCOG staff are expected to use the responses to shape recommendations. No formal vote or funding decision for the project was recorded in the excerpt.
