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County reviews E3 safety software demo and 3‑year, $5,000/year proposal for county sites
Summary
A vendor demonstration showed a countywide incident‑management platform (alerts, smart maps, staff accountability) that the vendor priced at about $5,000 per year for six sites plus a first‑year setup fee; commissioners asked staff to vet interoperability with 911/dispatch, the county insurance carrier, and IT before moving to contract.
Carson, a director with vendor E3, demonstrated a cloud‑hosted safety and incident‑management service that would let county employees initiate alerts, pull up building emergency operating procedures, and share real‑time staff accountability maps.
The vendor said the system can run on desktops and staff cellphones, supports unlimited users per site and customizable alert types, and includes post‑event reporting. "We're kind of the glue to all your internal safety processes," Carson said during the demonstration, explaining that the product ties alerts to digital action plans and building schematics.
County safety coordinator Sean outlined how the platform would support drills and frontline response, and he flagged integration with dispatch and first responders as a key requirement. Commissioners asked for details on how the product would interface with central dispatch and whether text‑to‑911 or existing dispatch terminals would be supported. Carson said an integration path was under development and that the vendor planned a forthcoming public‑safety interface.
The vendor's example pricing presented during the meeting was $5,000 a year for an initial package covering multiple sites (Carson said his examples typically include around six sites) plus a one‑time setup fee for map and plan building; additional sites were quoted at roughly $500 per site annually. The vendor proposed a three‑year term in the initial quote but said term length could be adjusted.
Commissioners asked staff to run the proposal by the county's insurance provider and IT team to assess legal, cybersecurity, and interoperability risks and to confirm whether the contract would improve the county's insurance profile. No formal contract was approved at the hearing; commissioners asked staff to return with a recommended contract, budget amendment (if required), and a technical plan showing how E3 would connect with the county's 911/dispatch and single‑sign‑on systems.
Next steps: staff will seek detailed integration documentation from the vendor, evaluate the vendor's security and support commitments, and consult with the county insurance carrier and IT before placing a contract authorization on the next agenda.
