MCB previews data dashboard and launches statewide needs assessment for VR services

Staff at the Massachusetts Commission for the Blind told the Statutory Advisory Board that a new, accessible data dashboard and a contracted statewide needs assessment are both moving forward.

Carlene (dashboard project lead) presented registration and case-count figures and a preview of the dashboard layout, saying registration numbers and other metrics have been steady. She said the dashboard is accessible, that new reports are feeding the display and that the team is planning accessibility testing before a tentative informal launch on Sept. 1 and an official launch on Sept. 30.

The board also heard that the agency contracted Synergy, led by Janet Le, to run a comprehensive statewide needs assessment required every three years under WIOA. Staff said the Synergy team includes former MCB employees and will target vocational rehabilitation consumers, focusing on groups and areas identified as underserved. Staff proposed completing the survey and wrap-up by Sept. 30 and said they would convene SAB members to gather input on scope and outreach.

During public comment, a board member asked how survey data will be used and whether results will be routed to counselors. Staff said regional directors will receive survey results and that responses prompting individual assistance will be forwarded to appropriate regional staff.

What’s next: staff will coordinate a time for Synergy to present the assessment scope to the SAB, finish accessibility testing on the dashboard and return to the board with materials and timelines.