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Commission to launch public dashboard; staff report service metrics and events
Summary
Staff said a public data dashboard will be turned on soon and refreshed monthly; the commission reported over 1,500 new registrations year-to-date, more than 7,500 certificates of blindness issued, and several recent outreach events including White Cane Day and a college information session.
Staff presented a preview of a public, web-based service dashboard that is in testing and will be published after final checks. Nathan, the staff presenter, said the dashboard will include demographic breakdowns and is expected to refresh monthly. “We are right at the cusp of having that on our website,” Nathan said.
The dashboard is intended to increase transparency about caseloads and outcomes. Nathan provided current year-to-date metrics: more than 1,500 new registrations; about 869 open children rehabilitation cases; 2,212 current senior/adult rehabilitation cases; 770 open adult vocational rehabilitation cases; 220 transition youth cases; 79 vocational rehabilitation successes already this year and 42 unsuccessful VR closures; 430 EDP applications processed; 145 disabled placards assisted; and more than 7,500 certificates of blindness issued.
Deputy Commissioner Justine Mure summarized recent events: White Cane Day drew a large turnout and a college information session attracted about 45 participants and featured a four-student panel. Region 2 held a fall social with partners including the Massachusetts College of Pharmacy and Health Sciences and the Memorial Foundation for the Blind; planning for the Visions of Collaboration conference is underway. Justine said staff will circulate a recap of the recent reverse virtual job fair once the team holds a follow-up meeting.
The dashboard and event activity reflect ongoing efforts to connect consumers with training, education and employment opportunities. Staff said they will notify board members when the dashboard is live and will email the career-fair recap to commissioners.
