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MGC staff announces two-year extension of central monitoring system contract while preparing a new procurement

Massachusetts Gaming Commission · November 20, 2025
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Summary

CFO Derek Lennon told the commission the MGC plans to exercise a two-year renewal option on its central monitoring system contract because the incumbent system is aging, and staff will begin a competitive procurement for a replacement within six months.

CFO Derek Lennon briefed commissioners on the commission’s central monitoring system, a platform originally procured in 2014 and activated in 2015 that tracks slot revenue, software compliance, anti-money-laundering alerts and other daily monitoring functions across properties.

Lennon said staff negotiated the exercise of a two-year contract extension rather than a longer five-year renewal while they prepare a procurement to replace aging hardware and software. He said the vendor initially proposed a year-over-year increase near 20%, and the parties arrived at a figure the team characterized as closer to a 12–13% increase after considering inflation and software/hardware escalators.

"We opted to exercise this option and we're just coming forward to let you know it's a two-year option to renew," Lennon said. He added staff plans a formal procurement in the next six months to identify longer-term SaaS or cloud-based options.

Why it matters: The central monitoring system is critical to the commission’s ability to collect daily slot revenue, monitor compliance and detect technical problems; a multiyear procurement will shape future monitoring capabilities and costs.

Next steps: Staff will finalize the two-year extension and begin the multiyear procurement process; commissioners asked for updates as the procurement progresses.