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Residents press Priority Waste on late pickups; company pledges improved notifications
Summary
Residents told the Linden City Council about missed trash pickups and cart-delivery problems; Brett Quitiquit of Priority Waste Services said the company will give earlier notice to the city when delays occur and is working to address cart delivery and Rolston Road construction impacts.
At the July 28 Linden City Council meeting, Brett Quitiquit of Priority Waste Services addressed resident complaints about cart delivery and missed trash pickups. Quitiquit told councilors the company has been working to improve deliveries and collection times, citing construction on West Rolston Road as a factor in some delays.
Residents raised specific concerns about the number of bins provided and past missed pickups; City Manager Ellen Glass and Quitiquit discussed how residents should report service issues and how Priority Waste remedies reported problems. Quitiquit said the company will improve earlier notice to the city when delays are expected so staff can inform affected residents.
Councilors and staff encouraged residents to report missed pickups through the city's recommended channels so Priority Waste can respond promptly. No formal action or vote was taken on the matter; the discussion was recorded as an informational item in the manager's report and new business.
