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Jonesboro aldermen hear citizen complaints about Waste Connections service, promise to research alternatives
Summary
Residents voiced dissatisfaction with the town's contractor, Waste Connections. Mayor Harris and Alderman Robert Hunter said they would research trucks and other companies; the council did not take immediate action to change the contract.
At the Dec. 10 meeting of the Jonesboro Board of Aldermen, members discussed citizen complaints about the town's solid-waste contractor, Waste Connections, but took no formal action to end or replace the contract.
Minutes record that "citizens are not satisfied with the current contractor, Waste Connections," and that suggestions were made to have garbage collection handled by the Town of Jonesboro directly. Mayor James "Spike" Harris and Alderman Robert Hunter said they would research trucks and companies as potential municipal alternatives, but the board did not vote to direct staff to issue a request for proposals or terminate the existing contract.
The exchange was recorded as discussion rather than a formal motion. No individual resident comments are transcribed by name; the minutes attribute the complaints generally to "citizens." The board later proceeded to other agenda items, including an appointments slate and routine department reports.
The minutes do not provide details on contract terms, service complaints' specifics, or any timeline for follow-up research. The lack of a recorded motion or staff assignment means any change to service will require a future agenda item and formal action by the board.
