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Montgomery County approves Neumo DMV kiosk contract after 4–1 vote
Summary
The Montgomery County Commission voted 4–1 to approve a contract with Neumo DMV LLC to install self-service motor-vehicle kiosks for the Probate Court; Commissioner Justin M. Castanza opposed the agreement. The contract includes pricing models and a per-transaction fee; details and implementation steps will be handled through the Probate Court and vendor contract terms.
The Montgomery County Commission voted Nov. 18 to approve an agreement with Neumo DMV LLC (f/k/a Intellectual Technology, Inc.) to deploy self-service motor-vehicle kiosks for the Probate Judge’s office.
Vice Chairman Carmen Moore‑Zeigler moved to approve the contract; Commissioner Isaiah Sankey seconded. The motion carried 4–1. Commissioner Justin M. Castanza cast the lone vote against the agreement. Commissioner Daniel Harris participated electronically and voted in favor.
The agreement before the Commission is a turnkey contract under which Neumo will supply, install and maintain kiosks and associated software and payment processing. The vendor’s materials describe two pricing models (a County‑funded option and a customer‑funded option) and a per‑transaction fee. The project statement in the vendor packet describes technical, security, accessibility and reporting requirements that the contractor must meet, and it contemplates phased placement at court and partnership locations.
The minutes do not record extended debate or verbatim remarks explaining Commissioner Castanza’s recorded opposition or other members’ detailed concerns. The County did note that Commissioner Daniel Harris was participating electronically under the terms of county policy and state law allowing remote participation for illness.
Next steps recorded in the meeting materials include execution of the final contract documents and vendor onboarding tasks such as site selection, integration with state motor‑vehicle systems, and any required amendments reflecting pricing or deployment details. The agreement includes operational provisions for maintenance, PCI compliance for payments, and a process for price-change negotiation between the County and the contractor.
