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Wells Branch MUD reports recent water-line break, temporary sleeve repair and recommends AC pipe testing; board approves $378 write-off

Wells Branch Municipal Utility District Board of Directors · January 20, 2026
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Summary

Crossroads Utility Services reported a recent water-line break requiring a temporary 'hot' sleeve-clamp repair, recommended permanent valve work and testing of asbestos-concrete (AC) pipe; the board also approved a one-time customer write-off of $378.04.

The District's utility manager reported on operations and recent repairs on Jan. 20, including two replaced fire hydrants, completion of valve repairs in high-traffic areas, and a recent water-line break near Wells Port Drive and Gaylord. Crews were unable to operate the nearby valve and completed a temporary "hot" sleeve-clamp replacement; the operator recommended incorporating a permanent repair into upcoming valve work.

Dallas Worth noted a small 0.29% water gain likely tied to meter-reading timing. Manager Shirley Ross said the owner at 2800 Wells Branch Parkway was using a temporary hydrant meter while demolition was underway. Mr. Worth also said Crossroads is compiling a list of metered and unmetered fire lines and that the District plans to meter all fire lines going forward. He recommended starting testing of asbestos-concrete (AC) pipe per RJN Group's recommendation after identifying a crack in an AC pipe at a recent leak.

Crossroads recommended one customer write-off totaling $378.04; the board approved the write-off unanimously on a motion by Director Klekman with a second by Director Palmer.

Why it matters: the temporary sleeve repair and the identified crack in an AC pipe highlight infrastructure that may need prioritized replacement or testing. Metering of fire lines and the inventory of fire lines may affect future operational budgets and billing accuracy.