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City reviews FMX and MaintainX for work-order and fleet management
Summary
City staff and council members reported demos of FMX and MaintainX for fleet and maintenance work-order tracking; initial feedback favored MaintainX for usability and staff will gather cost information before a recommendation.
City staff presented two competing work-order systems for fleet and maintenance management after separate vendor demonstrations. A staff member (S7) said FMX and MaintainX were both evaluated; staff reported MaintainX appeared more user-friendly while FMX offered broader functionality but a steeper learning curve.
Why it matters: The software will replace ad-hoc tracking and offer a cradle-to-grave work-order trail for equipment repairs, irrigation requests and other maintenance tasks. Staff and council members said they expect improved follow-up, assignment tracking and operational transparency.
Staff next steps: S7 said Justin and Tom will convene vendor calls to get exact pricing and total-cost figures for multi-year contracts. Council members emphasized reviewing demos with actual city data before committing and flagged concerns about multi-year price increases after an initial low-cost term.
Direct quote: Staff member (S7) summarized the functionality as a work-order system that will let operators create, assign and track repairs: "He writes a work order...and there'll be some follow through because I'll have to put in there visited or taken care of the issue or assigned to."
No formal procurement action was recorded in the provided transcript; staff will report back with cost comparisons and recommendations.
