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Dispatch manager reports full staffing and 9‑1‑1 funding; COG weighs CAD consolidation talks

South Summit Council of Governments · December 11, 2025
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Summary

Dispatch manager Leslie Hayman reported the center is fully staffed (15 full‑time, 5 part‑time), projected $52,314 in 9‑1‑1 funds and described spending limits; leaders discussed exploratory talks about combining CAD services with neighboring towns and scheduled a meeting with chiefs and mayors to continue talks.

The South Summit dispatch center reported steady staffing and a projected 9‑1‑1 funding allocation while council leaders debated whether to pursue combined CAD (computer‑aided dispatch) services with neighboring jurisdictions.

Dispatch manager Leslie Hayman told the council the center is fully staffed with 15 full‑time and five part‑time employees and announced a promotion of Alex Khan to training coordinator. Hayman said a recent county PSAP meeting projected the dispatch center would receive about $52,314 that will go into the government‑funded account, and she warned that 9‑1‑1 funds have rules on allowable uses (for example, she said the funds generally cannot be used for personnel but can be used for training and equipment tied to 9‑1‑1).

Council members discussed preliminary talks with Norton and Barbardon (and referenced Swisscom/I.T. arrangements) about whether combining CAD services could save money while preserving local control. The chair said member communities overwhelmingly signaled a preference to stay with the current vendor, Tyler, but noted a tentative meeting is scheduled in New Franklin with chiefs and mayors to examine CAD options and costs.

Hayman said she would track how other PSAPs use 9‑1‑1 funds and follow up on whether certain CAD costs (for example, Vesta payments) could be supported by those funds. The council asked staff to keep monitoring vendor responses and to report timelines back to the group.

Next steps: staff will follow up on 9‑1‑1 allowable uses, report reserve balances and convene the planned chiefs/mayors meeting to evaluate CAD consolidation options.