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Archie board approves billing credits after resident's frozen pipes drove meter to over 500,000 gallons
Summary
After pipes froze during a cold spell and more than 500,000 gallons passed through his meter, resident Aaron Byous received $3,515.80 in sewer credit, $5,112.39 in water credit, and removal of a $1,028.27 late fee; a 24‑month payment agreement was arranged for remaining balance.
The Archie Board of Aldermen agreed Feb. 10 to billing relief for resident Aaron Byous after frozen pipes caused an extreme water usage reading.
Byous told the board that pipes froze during a cold spell, resulting in more than 500,000 gallons going through his meter. The board approved credits of $3,515.80 toward sewer and $5,112.39 toward water and removed a $1,028.27 late fee. The board will send a payment agreement for $229.17 per month over 24 months to cover the remaining balance; the agreement does not include current or future bills.
The board discussed the situation as an exceptional billing event tied to a weather‑related meter impact and agreed relief to avoid undue hardship. The arrangement requires the resident to meet the payment schedule and does not waive responsibility for any new charges.
