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Resident’s complaint about $50 late fee reviewed; council finds no misconduct in superintendent video
Summary
Resident Jamesha Johnson raised concerns about a $50 late fee and an interaction with the water superintendent; after reviewing video, the council concluded the superintendent did not raise his hands toward the customer and reiterated the $50 fee is enforced policy.
At the May 13 meeting Jamesha Johnson addressed the council about a $50 fee charged to customers who pay after the 26th of the month and raised concerns about an interaction with the water superintendent. Council members reviewed video footage as part of the discussion.
Council members determined from the video that Kevin Whitton, the water superintendent, did not raise his hands toward the customer. The council also confirmed the $50 late fee is an enforced policy of the town. No formal disciplinary action or policy change was recorded in the minutes.
The meeting record does not indicate changes to the fee or a formal appeal process; it records the council’s finding based on the video review and reiterates the town policy as currently enforced.
