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Resident complaint over $50 water late fee reviewed; video shows no physical gesture by superintendent, council says
Summary
A resident raised concerns about a $50 late fee and an interaction with the water superintendent. After viewing video, the Board concluded Superintendent Kevin Whitton did not raise his hands at the customer and affirmed that the $50 fee is an enforced town policy.
Jamesha Johnson approached the Board on May 13 to question a $50 fee charged to customers who pay after the 26th of the month and to report an interaction with the water superintendent.
The Board reviewed a video of the interaction and concluded that Water Superintendent Kevin Whitton did not raise his hands toward the customer. Town officials also stated the $50 late fee is an enforced policy of the Town of Plain Dealing.
The minutes record a brief discussion and the video review but do not record any change to the fee or an administrative sanction. The Board) did not specify whether the complainant or the superintendent will pursue further remedies.
