District to highlight audits and hiring progress in pipeline; social-media traffic fell after manganese post

The Rancho Murieta Community Services District said July 2 that it will publish an update in its pipeline newsletter and on social media about two outstanding audits and ongoing hiring for a general manager and a water operations manager."We are left with one past-due audit and one current audit, and they will be done by December," the chair said, proposing the item for the newsletter to ensure residents see the status.

The board also reviewed social-media metrics presented by Amelia, the district staff member responsible for website and outreach, who said overall engagement was down about 46 percent but that a single spike in traffic corresponded with the district's response to a manganese water issue. "As soon as we have that manganese issue, it was in the evening, and I called and texted Beth right away and told her that we had something coming," Amelia said, explaining that a timely Facebook post drove users back to the site.

Directors agreed to include brief, clear summaries in the pipeline about the audits and hiring timeline and to flag the manganese incident as a piece of "good news" because staff action prevented a wider problem. The board asked staff to keep the update concise and to limit any additional spending on outreach materials to under $5,000.

The meeting will include a fuller personnel update and a social-media report at the next board meeting; staff said the audit status and hiring progress will be available before the board's formal response to an outstanding grand jury matter is finalized.