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Council weighs HTC survey on switching providers and hears Santee Cooper billing options update
Summary
Council discussed a proposed HTC survey "to assess residents' interest in switching to HTC for internet and cell service" and Sam Miller reported on Santee Cooper plans and payment options to help customers manage bills.
Council members discussed a proposed survey from HTC intended "to assess residents' interest in switching to HTC for internet and cell service," noting the survey would gather feedback on customer satisfaction and potential switching interest.
Councilman Sam Miller separately reported on a Santee Cooper meeting where diversification plans and payment options were discussed as ways to help residents manage electric bills. The transcript records these informational updates but provides no decision or vote on changing providers or adopting utility assistance measures.
Why it matters: a decision to pursue a change in internet or cellular provider could affect service options and contracts for residents; Santee Cooper's payment plans may inform resident outreach or referrals. Next steps were not recorded beyond continuing discussion at workshops.
