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Aurora officials urge residents to use city damage survey after severe storm
Summary
City staff and the Emergency Management Agency briefed aldermen on storm damage, urging residents to use Aurora’s damage-assessment survey (not Kane County’s) so the city can document losses for state and federal assistance.
City officials told the Committee of the Whole that Aurora sustained heavy rain and localized damage during last week’s severe weather and urged residents to file a city damage-assessment survey so Aurora can meet public-assistance thresholds.
Chief Development Services Officer John Curley and Emergency Management Agency coordinator Theo Van de Sample said the city received nearly eight inches of rain in about 48 hours. Public works and street maintenance crews have been running continuous cleanup operations, and the city is coordinating data collection to support any potential state or federal public-assistance request.
Theo Van de Sample said the Aurora QR code for the city damage survey is active and stressed that residents should use the Aurora link — not the Kane County survey — because county-level submissions may not be credited to Aurora’s total. “This link right here,” Van de Sample said, “is for us in Aurora… just keep in mind that if we went through Kane County, we don't get that data.”
EMA specialist Mia Durais explained that the survey is intended as a first step to identify who needs follow-up and that in-person assistance and paper forms will be made available for seniors and others who need help completing online submissions. She described uninsured and underinsured losses as being reviewed on a case-by-case basis and said staff will compile the survey results for Illinois Emergency Management and FEMA determinations.
Council members asked whether aldermen or neighbors may submit surveys on behalf of residents; staff said third-party submissions are acceptable if contact information is complete and the system provides de-duplication on the backend.
The mayor asked staff to circulate the survey link and social media graphics to aldermen so they can help neighbors submit reports. Staff said they will archive the data in city records and that the information will inform any request for public assistance.
The EMA presentation concluded with a reminder that residents should continue to report public property damage via the city’s MyAurora 311 system (rather than the private damage survey) to ensure public-work crews are routed appropriately.
